If the items in your order can be returned, which means the shop accepts returns, only then can you return the item. Before adding an item to your cart and purchasing it, you can check whether it can be returned or not on the product details screen. The option to return the item will only be available once the order has been “Delivered” and the item can be returned. Also, you can only return the item within the time period set by the seller. When returning items, you will need to select a reason for the return and provide pictures as evidence to support your reason.
